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Automation, Conversational AI, and Employee Satisfaction: 3 major challenges for CIOs in 2021!

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Automation, Conversational AI, and Employee Satisfaction: 3 major challenges for CIOs in 2021!


Wed, 28 Jul 2021, 09:30 AM
Duration:

01:00 hours

Cost:

Free

Organizer:

Column Software Solutions Pvt. Ltd.

Expert(s):

Bertrand Lafforgue, co-founder of Konverso

Moderator(s):

Shomit Mitra

Webinar details:

The pandemic has changed forever the way employees work. Enterprises have to adjust to the new normal. They need to rethink how to best support employees for IT, HR, and other corporate functions with AI and automation. It is an opportunity for Enterprise to have an automation first strategy and to introduce conversational AI to boost employees' productivity. 

 

 

In one hour, this webinar will give you the keys to:

 

  • Understand the opportunity to introduce conversational AI to Service Desk
  • Identify the use cases that can bring the most value to your service desk
  • Listen to customer success stories
  • Understand good practices to implement proven solutions
  • Q & A

 

 

In the program

 

Context and challenges

Praveen Saraswat, Practice Head of Column IT will shed light on the interest for a company to set up conversational AI to automate support functions 

 

Presentation of the Konverso solution

Bertrand Lafforgue, co-founder of Konverso, will present top use cases deployed by customers, ROI measured by customers as well methodology to deploy conversational AI with success.

Who should attend:

CIO, IT heads, IT Governance